Introduction
SPSS is a software and analytical solutions company. Established in July 1999, SPSS BI (Malaysia) Sdn Bhd is the principal office for all SPSS products and services in Malaysia and Brunei.

Goals
To increase customer satisfaction, number of active customers, and level of employee satisfaction.

Mission
To be an applications and solution-oriented marketing company in driving the widespread use of predictive analytics, data mining and statistics in Malaysia and Brunei.

Key Strength
We have a proven product line that commensurate with the market needs and demands in terms of analytical and statistical solutions, data mining, reporting, graphical presentation and operating environments.
Our product attributes and performance are continually monitored and supported by a team of research and development specialists comprising of top-notch statisticians and computer scientists in the United States at SPSS, Inc. in Chicago.
We have a worldwide network of statistical end-users, software developers and academicians who play a vital role in contributing to the functional improvement and quality of the products.
We have a local User Group known as the “SPSS Users’ Association of Kuala Lumpur and Selangor” with its 500-plus strong members that provide a forum for technical exchange and know-how. Various members of the User Group conduct monthly ‘hands-on’ workshops and annual conferences to cater to the growing needs of statistical and analytical demands of the users.

Strategy Focus
We endeavor to provide the data analysis tool to meet all application needs in the areas of CRM, research, survey and data analysis, management, administration, reporting, strategic decision making, resource planning, training and consulting.
We strive to provide value and quality service in the form of technical consultancy, effective marketing and training to our customers.
We are committed to long-term relationship with all our clients. Each business dealing with our clients is to us, a beginning of a new working relationship. We expect our clients to be part of the SPSS family. To achieve this, we put ourselves in our clients' position to help them achieve their goals using SPSS products as the means and tools.

SPSS’ Offerings
SPSS leads in data mining and statistical analysis solutions. Today, SPSS provides solutions that discover what customers want and predict what they will do. The company delivers solutions at the intersection of customer relationship management and business intelligence that enable it’s customers to interact with their customers more profitably. SPSS solutions integrate and analyze marketing, customer and operational data in key vertical markets worldwide, including banking, finance, insurance, telecommunications, manufacturing, retail, healthcare, market research, public sector and the academia.